FREQUENTLY ASKED QUESTIONS

Questions on our legal services? We’ll guide you through.

Frequently Asked Questions - Mandarin
Frequently Asked Questions - Spanish

Common Questions

Napoli Shkolnik PLLC is a plaintiff litigation firm with the client’s best interest as our primary goal. Please visit our Practice Areas tab for more information.

Nothing. We charge no fee for an initial consultation.

Yes. Most clients choose to have our firm represent them on a contingency basis. This means that we charge no legal fees to our client until we recover monetary damages to our client through jury verdict, settlement or other means. If we recover no monetary damages then the client would not owe us any attorney fees. The percentage of the monetary damages the client pays the firm in legal fees when a case is resolved varies. The firm and the client negotiate the percentage of legal fees and enter into a written contingency agreement at the beginning of our representation.

The only way to determine if your specific case is valid is to consult with our lawyers. Along with a team of medical professionals and accident re-creation experts, our lawyers will investigate your claim and determine your legal options.

Please feel free to email us or call our Call Center Toll Free at 844-234-5481 with the details. A member of our team will be happy to assist you.

Yes. Each state has a filing deadline for individual types of civil cases, called the statute of limitation. You must file your case before the statute of limitation ends. This is why it is important to consult with a lawyer as soon as possible after your injury.

Our firm’s office hours are from 8:30am-6pm EST, Monday to Friday. Please feel free to  email us or call our Call Center Toll Free at (888) 870-2757  for an appointment. A member of our Client Services Team will be happy to assist you.

If you are calling outside of these hours, we have an answering service readily available to greet you and take your message. A member of our team will then call you on the following business day.

Our principal offices are in New York City and Melville, Long Island. We have seven additional offices nationwide. Click here for details

Yes. We have offices in New York, California, Delaware, Florida, Illinois, Kansas, New Jersey, Ohio, Texas, and Washington DC. Our lawyers are admitted to practice in these states as well as many other jurisdictions. We also have a nationwide co-counsel network.

Our General fax number is (888) 870-2757 or send an electronic fax to Fax_General@Napoli.onmicrosoft.com. Please be sure to include your name, client number (if you have one), current telephone number, and the best time to reach you.

A member of our Client Services Team will be happy to contact you within 24-48 business hours.

In order to better serve you, please feel free to direct any questions about your case to info@napolilaw.com.  Please provide your current telephone number and the best time to reach you.  A member of our team will be happy to call you within 24-48 business hours.

Please feel free to email us or call us at (888) 870-2757 with the details. A member of our Client Services Team will be happy to assist you.

We are sorry for your loss. Our Probate Team will need a copy of their death certificate and details about the Fiduciary (person(s) responsible for the trust/estate).

Please feel free to email us or call us at (888) 870-2757 with the details. A member of our Client Services Team will be happy to assist you.

Have you moved or changed your telephone number/email address since then? Please contact us to ensure that your contact information is up to date in our system.

Please Note: 

The litigation process varies for each case. It is not unusual for it to stretch out for a number of years. Our commitment is to achieve the best outcome on your behalf. Thank you for your business, patience, and support during this time. We ask that you continue to cooperate by submitting any documents, forms, or records timely; as well as keeping your demographics up to date with us. More here.

If you have any additional questions about your case, please feel free to email us or call our Call Center Toll Free at (888) 870-2757 with the details. A member of our Client Services Team, will be happy to assist you.

The litigation process varies for each case. It is not unusual for it to stretch out for a number of years. Our commitment is to achieve the best outcome on your behalf. We appreciate your business, patience, and support during this time. And ask that you continue to cooperate by submitting any documents, forms, or records timely; as well as keeping your demographics up to date with us.

In order to better serve you, please feel free to email us with any questions. Please provide your current telephone number and the best time to reach you.  A member of our Client Services Team will be happy to contact you within 24-48 business hours.

Our Locations

Please Contact Us for an In-Person Appointment