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Home Current Clients

Thank you for choosing Napoli Shkolnik PLLC.

Below are some common questions you may have about us, our operations, and our services. If you still have questions, there is a form at the bottom of the page to contact us directly should you need assistance.

 

WHAT ARE YOUR HOURS OF OPERATION?

Our firm’s office hours are from 8:30am-6pm EST, Monday to Friday. Please feel free to email us or call our Call Center Toll Free at (888) 870-2757  for an appointment. A member of our Client Services Team will be happy to assist you.

If you are calling outside of these hours, we have an answering service readily available to greet you and take your message. A member of our team will then call you on the following business day.

WHERE ARE YOU LOCATED?

Our principal offices are in New York City and Melville, Long Island. We have seven additional offices nationwide. Click here for details

WHAT IS YOUR FAX NUMBER?

Our General fax number is (888) 870-2757 or send an electronic fax to Fax_General@Napoli.onmicrosoft.com. Please be sure to include your name, client number (if you have one), current telephone number, and the best time to reach you.

A member of our Client Services Team will be happy to contact you within 24-48 business hours.

WHAT IS THE ATTORNEY'S OR PARALEGAL'S EMAIL ADDRESS?

In order to better serve you, please feel free to direct any questions about your case to info@napolilaw.com.  Please provide your current telephone number and the best time to reach you.  A member of our team will be happy to call you within 24-48 business hours.

HOW DO I CHANGE MY ADDRESS OR ANY INFORMATION WITH YOU?

Please feel free to email us or call us at (888) 870-2757 with the details.  A member of our Client Services Team will be happy to assist you.

YOUR CLIENT PASSED AWAY. HOW DO YOU HANDLE THAT?

We are sorry for your loss.  Our Probate Team will need a copy of their death certificate and details about the Fiduciary (person(s) responsible for the trust/estate).

Please feel free to email us or call us at (888) 870-2757 with the details.  A member of our Client Services Team will be happy to assist you.

I SUBMITTED A CLAIM FORM, BUT HAVE NOT HEARD ANYTHING. IS THERE AN UPDATE?

Have you moved or changed your telephone number/email address since then?  Please contact us to ensure that your contact information is up to date in our system.

MY CASE HAS BEEN ONGOING FOR A FEW YEARS; HOW MUCH LONGER WILL THIS TAKE?

The litigation process varies for each case.  It is not unusual for it to stretch out for a number of years.  Our commitment is to achieve the best outcome on your behalf. We appreciate your business, patience, and support during this time. And ask that you continue to cooperate by submitting any documents, forms, or records timely; as well as keeping your demographics up to date with us.

WHEN AM I GOING TO RECEIVE CHECK?  CAN YOU TELL ME IF THE CHECK WENT OUT YET?

In order to better serve you, please feel free to email us with any questions. Please provide your current telephone number and the best time to reach you.  A member of our Client Services Team will be happy to contact you within 24-48 business hours.

 

If you have a specific question and still wish to speak to someone, please use the form below and a member of our Client Services Team will get back to you in a timely fashion to further discuss.

Current Clients

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Locations

New York City
Long Island
Illinois
California
Chicago
Delaware
New Jersey
Florida
Texas
Pennsylvania
New York City
New York City (Principal Office)
360 Lexington Avenue
11th Floor
New York, NY 10017
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Long Island
Long Island

400 Broadhollow Road
Suite 305
Melville, NY 11747

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Illinois
Illinois

Mark Twain Plaza II
103 West Vandalia Street, Suite 125
Edwardsville, Illinois 62025

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California
California

525 South Douglas Street, Suite 260
El Segundo, California 90245

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Chicago
Chicago

55 E. Monroe Street
Suite 3800
Chicago, IL 60603

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Delaware
Delaware

919 North Market Street, Suite 1801
Wilmington, Delaware 19801

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New Jersey
New Jersey

1 Greentree Centre
Suite 201
10,000 Lincoln Drive East
Marlton, NJ 08053

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Florida
Florida

2665 South Bayshore Drive, Suite 220
Coconut Grove, Florida 33133

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Texas
Texas

3001 Esperanza Crossing, Suite 1063
Austin, Texas 75758

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Pennsylvania
Pennsylvania

1500 Market Street, 12th Floor
Philadelphia, Pennsylvania 19102

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For all other inquiry types, please Contact Us or call (844) 230-7676