Is Uber Overcharging?
May 3, 2017
A study released Wednesday indicates there’s a gap between what Uber charges riders and what the company pays its drivers.
The Rideshare Guy consultancy reported Uber may be systematically overcharging passengers in New York City, by quoting them a flat rate but instead paying drivers based on the best Google Maps time and distance route. Drivers on the Uber platform are not told what their passengers are paying.
Uber driver Martin Dulberg of Raleigh, North Carolina, filed suit against the company in February, alleging Uber is obligated to pay drivers based on what the passenger pays, not a separate, metered calculation based on miles and minutes.